Some users reported that when they encountered this problem, it helped to charge their Kindle for more than 30 minutes and then performing a hard reset. Solution 2: Connect your Kindle to a different computerĪnother good suggestion is try connecting your Kindle to a different computer, if possible, to further isolate where the problem lies: is it the PC, the Kindle, or the USB cable. RELATED: USB not working on HP Envy laptops? Here’s how to fix this issue.You can also try other USB cables that come with your smartphones. Try using different USB cables to connect to your PC. If the cable is broken, Windows will not be able to recognize the device, as no information will be transmitted to your computer to tell it what you are plugging in. The mini USB cable that comes included with your Kindle may also be the source of the problem.
If another device is automatically recognized in the port you were connecting the Kindle to, then you know the port is functional, although it may be that Windows only recognizes one device per port. It may be a webcam, a different phone or tablet.
You can check the functionality of a USB port by connecting any other device to it. There are several solutions you can try to make your computer see the Kindle device and we will walk you through each one of them: Why is my computer not finding my Kindle? Solution 1: Try using a different USB port and/or a different USB cableĪt first, we should check and make sure there is no physical issue regarding the USB port of your computer or the USB cable, that they are not damaged in any way. Like any tablet, you may encounter trouble connecting the device to your computer from time to time and there may be times when it does not show up on your PC at all. Uninstall and reinstall USB controllersĪmazon’s Kindle reader began as a simple e-book reader, but it has slowly evolved.Reinstall the latest Kindle software for Windows 10.Connect your Kindle to a different computer.Try using a different USB port and/or a different USB cable.
What to do if your PC fails to recognize your Kindle Home › Complete Guides on Troubleshooting Tech Issues › FIX: My computer cannot find my Kindle
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